Frequently Asked Questions

$5.99 per user per month. Each user comes with 100 GB of cloud storage. If you need more, it's $10/month for 1 TB or $15/month for 2 TB.

From now until October, I'm offering a no-credit-card-required three-month free trial. I'm doing this right now because I know the product isn't perfect, and I want you to tell me where it fights you and what you would like to see in Facets. That being said, I can only offer this for the first 1,000 users. Sorry, jazz doesn't pay me enough to subsidise anything beyond that.

Because I'm one person, not a company with 1,000 engineers, a sales team, and a data monetisation strategy. I don't have the overhead, and I don't need your data to subsidise the product. You pay for users and storage. That's how the lights stay on.

If you're using Notion Plus ($10/month), Dropbox ($12/month), and a task manager like Todoist ($5/month), that's $27/month per person — and none of it is encrypted or local-first. Facets does all of that for $5.99 per user per month, or free if you don't need cloud sync.

Right now it's Mac only. I just got an actual Windows machine to do local testing on, so that's coming soon. Mobile is coming super soon too. I want mobile as badly as you do.

Yes. Facets is local-first — it runs on your machine and works without an internet connection. When you're back online, it syncs automatically. Nothing is lost in between.

No. The parsing engine is built into the app and runs entirely on your device. Nothing is sent to any cloud service, AI or otherwise.

It can. If you're using Notion for project management, notes, tasks, and file storage, Facets does all of that — but locally, offline-capable, and end-to-end encrypted. If you rely heavily on Notion's database features or deeply customised wiki structures, the workflow is different.

For file sync, yes. Facets includes encrypted file sync built in. Your files sync across your devices and with your collaborators, end-to-end encrypted. No separate subscription. I'm working on file sharing and other collaborative data-sharing features too.

No, and you don't need to configure anything. It just works out of the box.

Well... I had no money to hire a graphic designer. So if you use the app long enough, there will be nicer icons. Or if you are a graphic designer, hit me up. Let the collaboration happen.

Not yet, but if you need this I would love to hear what kind of data you want to import so I can build for it.

Your cloud backups are fully encrypted before they leave your device. The backup is stored, but no one — including me — can read what's inside.

No. The encryption means I couldn't read your data even if I wanted to. The architecture doesn't require trust — it requires math.

A proper export tool is on the roadmap. In the meantime, your data is stored locally on your machine — you already have it. You're never locked in. But if you want a specific kind of export, I'd be curious to know what so I can build it.

Your data stays on your machine. Facets is local-first — cancelling a subscription stops cloud sync, not the app. Everything you've created is still yours, still on your device, still accessible. If you have encrypted files stored in cloud sync, I'd recommend downloading anything you need before your subscription ends. There is a 3-day grace period before the encrypted cloud copies are deleted. Your local files are not deleted.

Facets uses passkey authentication — the same phishing-resistant, hardware-bound standard used by Apple, Google, and Microsoft. Your cryptographic keys are derived on your device using the passkey PRF extension. No passwords are stored on any server.

Yes, the core app and relay server code are available to audit, along with the formal model specs.

Reach out on the contact page. I'm one person — if you write, you'll hear back from me.